SHIPPING
How much does shipping cost?
Standard shipping is $5.99 and Priority shipping is $9.99.
Do you offer free shipping?
Yes. Free standard shipping is available on orders of $50 or more.
First-time customers may also qualify for the Everlace first-order free standard shipping promotion when the offer is successfully applied at checkout.
When will my order ship?
Orders are processed for shipment after the order is successfully placed. Processing and delivery times may vary depending on order volume and the shipping method selected at checkout.
How can I track my order?
Once your order has shipped, you will receive tracking information when available.
Can I change my shipping address after placing an order?
If you need to change your shipping information, please contact Everlace as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.
RETURNS & EXCHANGES
What is Everlace's return policy?
We want you to feel confident shopping with Everlace. Please review our return policy before making a purchase. For questions about a return or exchange, contact our customer service team.
How do I request a return or exchange?
Please contact Everlace with your order number and details about your request. Our team will provide the appropriate next steps based on your order and our current return policy.
Can I return a product that has been opened or used?
Please contact Everlace before sending any product back. Return eligibility may depend on the condition of the product and the applicable return policy.
When will I receive my refund?
If a refund is approved, the refund will be processed according to the applicable return policy. The time it takes for the funds to appear may also depend on your payment provider.
STILL NEED HELP?
Have a question about your order or shipping?
We're here to help.
CONTACT US